![]() Patient Service Excellence - "Doing it like Disney!"
Creating a Culture of Service and Patient Experience Excellence through inspired and motivated employees.
The 10 things you would do differently...if Disney ran YOUR Hospital! This workshop is a MUST for all patient-facing Staff.
As one of our clients once said about our Workshops… “Serious Learning…but GREAT Fun!” ![]() Creating High Performance multi-professional Teams Do you want to: Build your team’s impact within your Hospital? Eliminate the Silo-thinking mentality? Optimise the efficiency of your Senior Management Team? Resolve deep routed issues between team members / departments? Understand the emotional behaviours behind capability? Get disruptive teams to work well together? Summary - this workshop:- ![]() Lean-Thinking in Health Care Creating Change - Adding Value in the NHS “We need to be able to pinpoint more clearly where there is the greatest potential to
Creating Change and Adding Value - without cutting costs. Lean Thinking encourages a continuous improvement culture which see NHS employees and Foundation Trusts reducing wastes - thus increasing efficiency and value in their services. One of the Trusts we delivered this 2-day workshop to immediately identified a 12% increase in bed availability and 21% of cost savings through waste reduction and streamlined, LEAN processes within the Hospital.
![]() When Clinical Intelligence meets Emotional Intelligence When it comes to happiness and success in life, emotional intelligence (E.Q.) matters just as much, if not more, as intellectual ability (I.Q.). Emotional intelligence helps you build stronger relationships, succeed at work, and achieve your career and personal goals. ![]() The Level above Mindfulness where Happiness and Well-being Thrive The PERMA model was designed by Martin Seligman (called “The Father of Positive Psychology”) with five core elements of psychological well-being and happiness to help alienate those feelings of helplessness and hopelessness. Seligman believes that these five elements can help people reach a life of fulfilment, happiness, stress resilience and meaning. This model can also be applied to organisations to help people develop new cognitive and emotional tools. Practical Tools and Habits proven to promote personal, team and corporate resilience and well-being.
As stated by the NHS Innovation and Improvement Department, "In the NHS environment, there are many factors that can cause Stress" ![]() Motivational and Inspirational Away Days and Keynote Presentations From Inspirational Team, Departmental and Hospital Away Days through to humorous, motivational keynote interactive and experiential speeches and presentations at NHS Conferences - our specialised facilitators are in great demand. Whether it be facilitating a "Visioning day", or creating and embedding Visions, Values and Missions or wanting to hear "The 10 things Disney would do differently if he ran your Hospital" in keynote speech format - our presentations guarantee "great fun with serious learning" combined.
Here's what people are saying...
“..the day was “inspirational” and “brilliant....” (Chief Executive. W. Sussex NHS Hospitals Foundation Trust – following a keynote speech at the W. Sussex NHS Conference)
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Established professionals in their respective field
MTC has attracted clients like NASA, FedEx, Vodaphone, Honda, 32 NHS Foundation Trusts, over 200 Local Authorities and over 100 Schools, Colleges and Universities, over 50 HM Prisons, Rehabilitation Centres and Youth and Community organisations, 65+ Military Locations (RAF, Army, Navy & Tri-Services) and hundreds of Corporate Organisations; Sun Microsystems, Siemens, Jaguar, Land Rover, Surrey Police, B&Q, TUC, Unite the Union, Unison, Ashridge Management College, Mars / Masterfoods, NCP, Ordnance Survey, Chelsea Building Society, B&Q, Associated Independent Stores (Retail), ITV, Warner Brothers, IBM, McAfee, DVLA...and many more.
But, don't take our Word for it...read what others are saying....
“..the day was “inspirational” and “brilliant....” (Chief Executive. W. Sussex NHS Hospitals Foundation Trust – following a keynote speech at the W. Sussex NHS Conference)
“A VERY motivational and inspirational day...” (Divisional Director of Operations for Clinical Support Services at Chelsea and Westminster NHS)
Foundation Trust and Chair of the Foundation Trust HR Directors Network following a key note speech at the FTN Conference at Church House, Westminster)
“It was brilliant! – thank you – LOADS of food for thought for me!” (Lead Nurse Birmingham Children’s Hospital)
“Amazing day, the best training session I have attended in a long time. Look forward to putting my learning into practice. I feel much more focused” – (Clinical Lead, Birmingham Children’s Hospital NHS Trust)
“Thank you SO much for your great energy and ability to motivate” – (Specialist Practitioner – West London NHS Trust)
“Received great feedback again – you are REALLY making an impact and it is fab”
“Excellent course will recommend to others!!” (Superintendent NHS Leicester)
“Best Training EVER!” (Senior Pharmacist, Birmingham Children’s Hospital)
“I AM SO MOTIVATED!! ... I hope my colleagues are too!"
"Dear Barry,
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